سياسة الخصوصية

1. Personal data we may collect

Depending on how you interact with us, we may collect contact and business details you provide, communications and support requests, account and access information, technical logs such as IP address and device/browser information, and service or transaction data processed as part of an agreed service.

2. How we use data

We use personal data to respond to enquiries, provide and administer services, maintain security, troubleshoot and support the platform, manage contracts and billing, comply with legal obligations, and protect our rights. We use website analytics or optional cookies only as configured on the website and subject to applicable requirements. We use your information for service delivery (ASP e-invoicing solutions, system integration), legal compliance (UAE regulatory requirements, FTA reporting), and to improve our services.

3. Legal basis and sharing

Where applicable law requires a legal basis, processing will rely on the basis applicable to the activity, which may include consent, performance of a contract, compliance with a legal obligation or another lawful basis. We may share data with service providers supporting our operations, group companies involved in service delivery, professional advisers, and competent authorities where legally required. We do not sell personal data.

4. International transfers and retention

Personal data may be processed in locations used by our service providers, subject to applicable law and any contractual or regulatory data-residency requirements. We retain data for as long as reasonably necessary for the purpose collected, the customer agreement, security and dispute management, and applicable legal or regulatory retention requirements. Actual retention periods may vary by data type and legal obligation.

5. Security

We use technical and organisational measures designed to protect personal data appropriate to the nature and risks of processing. No method of transmission or storage can be guaranteed to be completely secure.

6. Your rights

Subject to applicable law, individuals may have rights to request access to, correction of, or restriction/deletion of personal data, object to certain processing, or withdraw consent where processing is based on consent. Rights may be limited by legal obligations, including tax, recordkeeping, security or dispute requirements. We may need to verify identity before responding.

7. Third-party websites and cookies

Our website may link to third-party sites. Their privacy practices are governed by their own notices. See the Cookie Notice for information about cookies and similar technologies.

8. Contact and updates

For privacy questions or requests, contact support@infocustechnologiesllcfz.com. Infocus Technologies L.L.C-FZ (identified as EMteja) The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

We may update this Policy by posting a revised version and date.

Website: https://emteja.com